Terms of Service

Effective Date: 25th July, 2026

Welcome to Orth-Rem. These Terms of Service govern your access to and use of our website, products, and services. By accessing or using this website, you agree to these Terms of Service. If you do not agree with any part of these terms, please discontinue using our website.

Website Use

By using the Orth-Rem website, you agree to use it only for lawful purposes and in accordance with these Terms.

You agree not to:

• Violate any applicable laws or regulations.
• Interfere with the operation or security of the website.
• Attempt to gain unauthorized access to our systems.
• Misuse or copy website content without permission.
• Provide false or misleading information when placing an order.

We reserve the right to suspend or restrict access to our website if these Terms are violated.

Products

Orth-Rem offers orthopedic support products designed to assist with recovery, mobility, stabilization, and everyday comfort.

We make every effort to ensure that product descriptions, specifications, images, and pricing are accurate. However, minor variations in appearance, packaging, or specifications may occur.

Product availability may change without prior notice, and we reserve the right to modify or discontinue products at any time.

Product Information

Orth-Rem products are intended to provide external orthopedic support and comfort.

They are not intended to diagnose, treat, cure, or prevent any disease or medical condition. Product effectiveness may vary depending on individual circumstances, proper sizing, correct usage, and the nature of the condition.

Please use all products according to the instructions provided.

Orders and Payments

By placing an order, you confirm that the information provided is accurate and complete.

Payments are securely processed through authorized third-party payment providers.

Orth-Rem reserves the right to refuse, cancel, or limit an order in situations including:

• Payment authorization failure
• Suspected fraudulent activity
• Product availability issues
• Pricing or listing errors

If an order is cancelled after payment has been received, any applicable refund will be processed in accordance with our Refund Policy.

Pricing

Product prices are subject to change without prior notice.

Applicable taxes, shipping charges, and other fees will be displayed during checkout where applicable.

Shipping and Delivery

Estimated delivery times are provided for reference only and may vary depending on your location, courier services, customs procedures, or circumstances beyond our control.

While we work to dispatch orders promptly, Orth-Rem cannot guarantee specific delivery dates.

Returns and Refunds

Our return, refund, exchange, and damaged product procedures are explained in our Refund Policy.

We encourage customers to review the Refund Policy before placing an order to understand eligibility, timelines, and claim requirements.

Intellectual Property

All content available on the Orth-Rem website, including text, graphics, logos, product descriptions, images, icons, and other materials, is the property of Orth-Rem or its licensors and is protected by applicable intellectual property laws.

No content may be copied, reproduced, distributed, modified, or used without prior written permission.

Third-Party Links

Our website may contain links to third-party websites for your convenience.

Orth-Rem is not responsible for the content, services, or privacy practices of external websites. We encourage users to review the policies of any third-party website they visit.

Limitation of Liability

To the fullest extent permitted by applicable law, Orth-Rem shall not be liable for any indirect, incidental, consequential, special, or punitive damages arising from the use of this website or our products.

Your use of our website and products is at your own discretion and responsibility.

Medical Information

The educational content published on Orth-Rem is intended for informational purposes only and should not be considered medical advice, diagnosis, or treatment.

Please refer to our Medical Disclaimer for additional information about the intended use of our educational content.

Privacy

Your privacy is important to us.

Information about how we collect, use, and protect your personal information is available in our Privacy Policy.

Changes to These Terms

We may update these Terms of Service from time to time to reflect changes in our business practices, website functionality, or legal requirements.

Any updates will become effective immediately after they are published on this page.

Your continued use of the website after changes are posted constitutes acceptance of the revised Terms.

Contact Us

If you have questions regarding these Terms of Service, please contact us.

• Email: support@orth-rem.com
• Phone / WhatsApp: +91-9875912529
• Address: Plot No. 580, Industrial Area, Phase-9, Sector-66, Mohali – 160062, Punjab, India